The Brokerage Family LLC (“TBF Insurance”)
Effective Date: January 2026
The Brokerage Family LLC (“TBF,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal and financial information entrusted to us. As an insurance brokerage serving high-net-worth individuals, families, and businesses, we operate under strict confidentiality, regulatory, and data-protection standards.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
Name, address, email, phone number
Date of birth
Driver’s license and government ID
Social Security Number or Tax ID (when required for underwriting)
B. Insurance & Financial Information
Property, vehicle, vessel, and asset details
Loss history and claims information
Credit-based insurance scores (where permitted)
Premium, payment, and financing information
C. Digital & Usage Information
IP address
Browser and device data
Website usage and analytics
2. How We Use Your Information
We use your information to:
Evaluate, place, and service insurance policies
Obtain quotes and bind coverage
Process claims and endorsements
Comply with insurance, tax, and regulatory obligations
Prevent fraud and unauthorized activity
Provide account, billing, and customer support
Improve our systems, underwriting accuracy, and service quality
3. How We Share Your Information
We only share information as necessary to deliver insurance services, including with:
Insurance carriers and underwriting partners (e.g., Chubb, Vault, marine markets, surplus lines insurers)
Reinsurers, MGAs, and program administrators
Premium finance companies
Claims adjusters and loss-control firms
Regulatory and governmental agencies
Technology vendors supporting our systems (CRM, payment processing, secure document storage)
We do not sell personal information.
4. Confidentiality & Security
TBF maintains administrative, technical, and physical safeguards designed to protect client information, including:
Encrypted data storage
Secure portals and document handling
Access controls and audit trails
Vendor security vetting
5. State Privacy Rights
Residents of California, Colorado, Connecticut, Virginia, and other states may have additional rights, including:
Right to access personal data
Right to correct inaccuracies
Right to request deletion (subject to regulatory recordkeeping requirements)
Right to opt out of certain data sharing
Requests can be submitted to:
privacy@tbfinsurance.com
6. Retention of Records
Insurance records must be retained for legal, tax, and regulatory reasons, even after your relationship with TBF ends.
7. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on our website.
